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L'interface client dans la distribution multi canal : implications pour le management des services
FR
| Auteur / Autrice : | Annie Munos |
| Direction : | Gilles Paché |
| Type : | Thèse de doctorat |
| Discipline(s) : | Sciences de gestion |
| Date : | Soutenance en 2003 |
| Etablissement(s) : | Aix-Marseille 2 |
Mots clés
FR