TY - THES DP - http://www.theses.fr/2012AIXM1064 TI - Comparative perspective of training evaluation practices : a study of ‘Entry Level Professional Training’ of call center agents inside Pakistan AU - Asadullah, Muhammad Ali A3 - Peretti, Jean-Marie PY - 2012 N1 - Thèse de doctorat Sciences de gestion Aix-Marseille 2012 N1 - 2012AIXM1064 ER -